Frequently Asked Questions
Clear answers about scheduling, sessions, and how we can work together.
Monday through Friday, 12:00 PM to 6:30 PM
I exclusively offer virtual therapy sessions. This allows me to provide accessible, consistent care to clients located anywhere within the state of California using a secure, HIPAA-compliant telehealth platform.
The first step is to book a complimentary 15-minute consultation call using the contact form on this website. During the call, we will discuss your needs, my approach, and determine if we are a good fit before scheduling your initial intake session.
The consultation is a brief, no-pressure conversation to see if we're a good fit. We'll talk about what's bringing you to therapy, what you're hoping to work on, and how I can help. It's also a chance for you to ask questions and get a feel for my approach before committing to a first session.
Your first session is an intake where we'll review your background, what's bringing you in, and your goals for therapy. There's no pressure to have everything figured out — we'll go at your pace. Together we'll start shaping a plan that feels right for you and begin building a comfortable, trusting space to do the work.
You'll need a private, quiet space where you feel comfortable talking openly, a device with a camera and microphone (such as a phone, tablet, or computer), and a reliable internet connection. Sessions are held on a secure, HIPAA-compliant telehealth platform, and I'll send you a link to join before each appointment.
For many people, yes. Research shows telehealth can be just as effective as in-person therapy for a wide range of concerns, and many clients find it easier to attend consistently since there's no commute. Being in your own familiar environment can also help you feel more at ease. If you ever feel virtual sessions aren't working for you, we can talk it through and adjust our approach.
People come to therapy for all kinds of reasons. You don't need to have it all figured out before reaching out. Common concerns I help with include:
- Anxiety, worry, and overthinking
- Depression, low mood, and feeling stuck
- Relationship challenges and communication struggles
- Couples conflict, disconnection, and rebuilding trust
- Infidelity and betrayal trauma
- Perinatal and postpartum anxiety or depression
- Maternal burnout and the mental load of motherhood
- Life transitions — new parenthood, career changes, grief, and loss
- Identity, self-esteem, and finding your footing
- Family conflict and setting healthy boundaries
- Teen stress — academic pressure, peer relationships, and self-confidence
- Faith-integrated healing for those who want it
I offer individual therapy for adults and teens (15+), couples therapy, and bilingual sessions in English and Spanish — all online for clients anywhere in California.
Yes, as an out-of-network provider, I can generate a monthly superbill. You can submit this document directly to your insurance company for potential reimbursement, depending on your specific out-of-network benefits.
Before starting services, call the member services number on the back of your insurance card. Here are the key questions to ask:
- Does my plan include out-of-network benefits for outpatient mental health/therapy services?
- What is my out-of-network deductible, and how much has been met this year?
- Once my deductible is met, what percentage of the fee (co-insurance) will you cover?
- Is there a maximum allowable amount or rate cap per session for CPT code 90837?
- Do I need a pre-authorization or referral from my primary care doctor?
- How do I submit claims/superbills, and what is the deadline?
A Superbill is a detailed itemized statement of services provided. It includes diagnostic codes (ICD-10), service codes (CPT), provider license details, and fees—everything your insurance company needs to process an out-of-network claim.
How the Process Works:
- Receive Your Superbill
After paying for your session, we issue you a Superbill with all required clinical codes.
- Submit to Your Insurance
Log into your health insurance member portal and upload the Superbill.
- Claim Processing
Your insurer reviews the document against your plan's out-of-network benefits (typically 2–4 weeks).
- Receive Reimbursement
If your deductible is met, your insurance company sends a reimbursement check or direct deposit.
Teens 15 years and older, and adults. Must be residing in CA.
My background as a school social worker and mental health therapist gives me deep, hands-on experience supporting adolescents through some of the most challenging years of their lives. That school-based work taught me how teen struggles are rarely isolated — they ripple through family dynamics, friendships, and romantic relationships, so I approach each teen with an understanding of the whole relational picture. I'm familiar with the common issues teens face today: anxiety, depression, identity and self-esteem, peer pressure, academic stress, family conflict, and major life transitions. Teens and students — including college students — tend to connect well with me, often feeling comfortable opening up in a way that makes real progress possible.
Yes. All sessions are held online through a secure, HIPAA-compliant telehealth platform, so I can work with anyone residing anywhere in California.
Yes. I support couples navigating infidelity and betrayal, helping you process the hurt, rebuild trust, and decide together how to move forward.
Yes. I work with new mothers experiencing postpartum anxiety, depression, and maternal burnout, as well as the identity shifts and mental load that come with motherhood.
Yes. I'm bilingual and offer therapy in both English and Spanish, so you can express yourself in the language that feels most natural to you.
Yes. Faith-integrated therapy is available upon request for clients who want to honor Christian or Catholic values in their healing. It's always optional and tailored to your comfort and beliefs.
Yes. Since sessions are online, I work with clients throughout California, with a focus on San Jose and the Bay Area.
My practice is not equipped for emergency crisis intervention. If you are experiencing a mental health emergency, please dial 988 for the Suicide & Crisis Lifeline, call 911, or proceed to your nearest hospital emergency department.